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About Me

About Me
CrystalPhuong.net is a Personal Style & Travel Blog based in Singapore, written by Crystal Phuong. The blog was nominated FOUR times in Top 10 Best Fashion Blogs in the annual Singapore Blog Award from 2012- 2015, voted as one of the Best Lifestyle Blogs in Singapore in 2013 by Hotelclub.com, and Best Travel Blogs in 2016 by Foodpanda.com. Crystal hopes to connect and inspire young women to lead a healthy and happy life. Be confident, be positive, and be kind.


Sorry for the super outdated post, but this is something I wanted to share. Last weekend when my boyfriend came to Singapore to visit me during the Malaysia National Day, I planned everything to make his trip in Singapore memorable and fantastic. But things didn't happen as what I expected. It was the stay at Grand Central hotel made it so utterly unforgettable. I was really angry and disappointed, will never ever stay there again.

I booked the hotel at the Changi Airport (*Booking a hotel room at Changi Airport via Hotel Association service counter is relatively 50% lesser compares to booking at the hotel itself) and since the lady told me that this is 4 stars hotel, so we trusted her. It costed us S$90/ night. And when we got into the hotel, checked in and came up to our room. This is our room.

Does it look good??? No, it's because my camera is good, not the hotel room.

We went down and asked the receptionist, they then told us "Our hotel is fully booked today" - Such an off-peak season and the hotel was fully booked? If it was fully booked, they should have told us earlier when we did the first booking, why the hell they couldn't inform. I felt like we were cheated. Damn! Ok fine, we took that room since the money was paid. But we couldn't have any pleasant stay either.
Not just that, THERE IS NO AIRCON REMOTE CONTROL, can you believe so? I guessed It was a central aircon so no remote control needed. And look at the aircon for God's sake! 

It was so cold in the room, so I had to call the housekeeping to increase the temperature every 15 minutes. The operator called the maintenance guy and they checked for you which you were not sure whether he did or didn't check. Apparently, the temperature remained the same. At night, it was so cold and I had to cover myself with 2 blankets. But look at this blanket!!! It looks and feels so old, doesn't it? No, it's not soft for your info. It made me itch the whole night. 

My boyfriend couldn't stand cold either, he couldn't sleep, kept sneezing. Even though, we made 3 times calling to operator to increase our temperature, nothing changed. In the end, you know what we did? We gotta open the window to reduce the cold.

  But poor thing, the hotel is facing the main road, hence there was so much noise from the street. We couldn't sleep at all that 2 nights. It felt horrible. 
They told me, "this is the 4 stars hotel", but I didn't see anything in this hotel meet that standard. From the old-looking and scratchy table!

To the dusty electric water boiler.
The refrigerator with nothing inside.

I couldn't believe that a 4 star hotel couldn't have any tea, coffee, at least a welcome drink....None. Even I stayed in a 2 star hotel before, they also gave me 2 bottles of water. I called to the room service. They just told me like that "Oh sorry! We don't serve any free drink. If you want to drink, you have to pay". Then she hung up.

Luckily, we just stayed there for 2 nights only and only went back to the hotel after we got really tired from shopping outside. Or else, It would really be a terrible holiday for me and my boyfriend. Poor him! He must be having a very bad impression about Singapore Hotel. Grand Central, you just ruined the Singapore hotel standard. Our weekend was just gone like that. The only thing made my boyfriend so happy was this little sparkling monkeys from Swarovski. The real limited edition of Swaroski Crystal: Gorilla. So cute! It is so beautiful. There are only a few hundred sets were made this year. Only Swaroski members can buy and each member can get 1 set. My boyfriend was so in love with it until he was willing to register member for 2 of us to get the two sets home. (the first time I saw he was mesmerized by the Crystal, lolz). Anyway, luckily that at least there was something to cheer him up and it made me feel better.

If you want to check out how the hotel looks like, you can go to Orchard Road from Somerset station, walk a little bit further down, you can see the big hotel behind the Concord hotel... But perhaps, after reading my post, I don't think that you need to do so. Good experience to share :)

P/S: I'm currently so busy with many things and would not be able to blog 2, 3 posts a week. Reading my TWITTER instead to check it out what i'm doing. Thank you

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[name=Crystal Phuong] [img=https://4.bp.blogspot.com/-2rX6quipNhI/XFfam4j35qI/AAAAAAAADZ0/AFDn5ZbYgqYT6sRbDXwMStFHz5PPDHFMgCK4BGAYYCw/w345-h245-c/Crystal-Phuong] [description=Singapore Travel & Lifestyle Blogger, hoping to connect and inspire young women to lead a healthy and happy life] (facebook=https://facebook.com/crystalphuong) (twitter=https://twitter.com/ncrystalicious) (instagram=https://instagram.com/crystalphuong)